Who we are Our impact Our impact updated 9th November 2023 Glass Door's services are open to all, providing a safe place to sleep, advice and daytime services for those with else to turn. Thanks to our partnerships with churches and drop-in centres in West and Southwest London, we provide shelter and the support needed to end someone's chapter of homelessness. Our accommodation projects save lives, and our support programmes change lives. Quick stats for 2022-2023 1,787 individuals received support across Glass Door’s services. 294 of our guests moved into housing. 36 guests found work. 293 individuals found a safe place to sleep at our night shelters in Winter. Behind each statistic are hundreds of individuals we call our guests, each with a unique story. Our guests’ ages ranged from 17 to 90 years old. 27% of guests were women, 71% men and 2% non-binary or undisclosed. Further data showed that supported 157 refugees or asylum seekers, 452 people at risk of (but not currently experiencing) homelessness, 683 who were sleeping rough and 313 who were experiencing “hidden homelessness”. A shelter guest said: Thank you to all the people who work and volunteer in the shelter programme, for helping me and other people like me. What you do is so human and caring. Thank you very much for everything you did for us. More information Find more information about our statistics in our online end-of- 2022-2023 Annual Review. Download our recent annual reports. Read our blog on measuring outcomes. Download The Twenty Year Review, printed in April 2019. Play a part in what we achieve by donating / fundraising /volunteering Manage Cookie Preferences